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TRMG July 2009 Survey Results

Do you require a completed credit application before you ship goods? 
Answer Options Response Percent Response Count
Yes 53.5% 23
No 23.3% 10
Sometimes 23.3% 10
answered question 43
 
Do you complete a credit application after you ship for your files? 
Answer Options Response Percent Response Count
Yes 9.8% 4
No 46.3% 19
Sometimes 43.9% 18
answered question 41
 
Do you use credit applications at all?
Answer Options Response Percent Response Count
Yes 79.1% 34
No 4.7% 2
Sometimes 16.3% 7
 
My answers apply to (if necessary, please complete for separate modes of transportation):
Answer Options Response Percent
TL Carrier 17.5%
LTL Carrier 22.5%
Rail 15.0%
Air Express 7.5%
3PL 5.0%
Leasing 12.5%
Fuel 7.5%
Factoring 2.5%
Other* 10.0%
  *"Other" includes Moving & Storage, Brokerage, Air Fright, Logistics and members who included across the board responses for all their business lines.
Clarifying comments:
1.  We require but do not always get credit applications signed.
2.  We use external credit / risk resources, not credit apps.
3.  We use a **** scoring model, if they qualify for credit, we don't use the application process.
     Much of our business is spot priced, and we don't have the luxury of time to call for bank/trade references.
4.  The credit app is not extensive in detail- bare info-we dig for more as needed.
5.  Very rarely do we use credit application.
6.  A signed credit agreement is needed before the first move is sent.
    This is to ensure the customer agrees to the credit terms and subsequent charges for late payment.
6.  Use a Credit Application or must sign a contract with terms.
7.  Usually we try to get completed credit applications before a customer ships.
     Sometimes we have to secure a credit application after the customer ships.
     We require completed and signed applications for all new customers.
     We will accept completed applications from customers that may have already shipped
     with us but want to ship again.
8.  Use the **** product for entry of Credit apps and keeping record of them.
9.  Customer can ship and pay cash; if they want to be billed, we require credit applications
     for new customers.
10. No Credit Application-COD terms.
11. We use them only if we cannot substantiate credit via 3rd party bureau info.
12. We try to get a credit app on all customers before shipment. Doesn't always turn out that way.
13. If new prospect is rated well with ****, a credit appl. is required.
14. Credit is required before delivery not before shipping.
15. If we have enough info. without a credit apppl. we make a decision.
     If we need a credit appl. we get one.
16. Requiring a credit application depends on limit needed and credit risk profile.
17. We get about 75 % or more on credit applications.
18. The sometimes after means a shipment might be moving because operations let it go through,
     but we are still working on the credit app.
19. Rarely use.