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TRMG January 2010 Survey Results

Comments:
1.  We do add charges to account if sent to collections.
2.  A finance charge invoice is issued if the payment is beyond terms. Finance charges are
     billed only on bill paid beyond terms.
3.  As a factor, additional charges may accrue, but not to delinquent payor.
4.  We threaten, but rarely charge.
5.  Have considered but no action to date.
6.  Not booked until paid.
7.  Rarely.
8.  We feel our inability to collect these charges would not be worth the administrative cost it
     would take to try to do so.
9.  I would like to do this. Are the others that are doing this ensuring it is in a contract first?
10. The interest and late fees are outlined in our credit agreement. Most of the time they are used
     on delinquent accounts to give our collections agency bargaining room to get the invoice paid.
11. Collectability is another matter - but we do show the charge.
 
Comments:
1.  Charge penalty fees only when past due account is sent to outside collections.
2.  We threaten, but rarely charge.
3.  Only when placed with outside collection firm for 3rd party collections.
4.  Not booked until paid.
5.  After it is placed with a collection agency.
6.  Would love to hear more about this.
7.  The interest and late fees are outlined in our credit agreement.
     Most of the time they are used on delinquent accounts to give our collections agency bargaining
     room to get the invoice paid.
 
Note on respondents:  37 total respondents.