Sunday, October 23

12:00 pm - 6:00pm

Registration

Bravo Foyer

6:00 pm - 8:00pm

Opening Welcome Reception in Exhibit Hall

Bravo Foyer

Monday, October 24

6:45 am 7:30am

Physical Education - Zumba Class with Chenelle

Pool Area

7:30 am - 5:00 pm

Registration

Bravo Foyer

7:30 am - 9:00 am

Continental Breakfast in Exhibit Hall

Bravo Foyer

7:30 am - 7:00 pm

Vendor Displays in Exhibit Hall

Bravo Foyer

9:00 am - 10:15 am

OPENING GENERAL SESSION

Bravo D

Morning Welcome and Anti-Trust Compliance

Keynote Speaker: Harris County Judge & former Commissioner of the Interstate

Commerce Commission Ed Emmett

9:00 am - 12:00 pm

NACM National Oilfield Service & Supply Group Meeting

Great Room A

(by invitation only)

10:15 am - 10:30 am

Break in Exhibit Hall

Bravo Foyer

10:30 am - 12:00 pm

MORNING SESSIONS

Bravo A

60 Pro Collection Tips in 60 Minutes

Robert Verhage, StarTex Power & Frank Edmond, NACM Houston

Down and dirty, 60+ tips to enhance your collection efforts. Just one could be

worth the investment in attending this session!

Bravo B

The Cliff Notes of Customer Experience!  Getting the Most for Your $$

Out of Credit Reports

Ted LaBadie, Equifax Commerical Solutions; Bob O'Brien, D&B; Scott Bronstein,

Experian; Byron McKinney NACM Houston

$5.00 to $500.00….that's the price range for credit reports! Come learn how to

choose how much you need to spend to get just the information you need.

All credit reports are not created the same, but they all tell a story.

Bravo C

Stay Out of the Principal's Office!

Wanda Borges, Borges & Associates, LLC

Knowing how other people ran afoul of antitrust law is the first step in

avoiding doing it yourself.  Assuring that you are not doing thinks that put

your company - or you - in jeopardy is the next, staying out of the way of

people who would draw you in to having to defend yourself even if you didn't

participate in anything….well, we could go on….

12:00 pm - 1:15 pm

Lunch, with speaker - Joe Bontke, Office of Outreach & Ombudsman for the

Bravo D

Houston District office of U.S. Equal Employment Opportunity Commission,

has agreed to be our Luncheon Speaker.  He will present the entertaining yet

sobering topic:  "I get it . . . You want me to do my job."

1:30 pm - 5:00 pm

AFTERNOON SESSIONS

Great Room A

NACM Texas Statewide Construction Credit Group

(by invitation only)

1:30 pm - 3:00 pm

Beyond the Domestic Playground: Decision Making on International Sales

Bravo A

Danielle Austin, Wells Fargo International Group & Mike DeLuca,

One Source Risk Management Group

Foreign Language requirement!  Today, we all play on an international field,

and predictions are that the global economic equalization will continue for a

long time.  You might know how to play with US customers, but you will

surely need to know how to play on every continent in the near future.  This

session is designed to help you prepare to be successful there.

Bravo B

Extra Credit: How Credit Scoring Works & How to Make it Work for You!

Ted LaBadie, Equifax Commerical Solutions

Please join Ted LaBadie of Equifax Commercial Solutions for an information and
practical overview of how commercial credit  scores are developed, and more
importantly, how you can effectively use them in your day to day business practices.  
Presented from a layman’s viewpoint, you will leave this presentation with a good
understanding of what and how credit scores work, and what benefits they may
offer your organization.

Bravo C

How Social Media is Changing the Face of Your Business

Rudet Fountain, United TranzActionsModerator

Catch up with your class!  Facebook, LinkedIn, Twitter, now Google+, oh my!

From communication to payments to skip tracing to understanding how you can

use social media to your advantage; it's not going away, so let's figure out

where the advantages are.

3:00 pm - 3:15 pm

Break in Exhibit Hall

3:15 pm - 5:00 pm

Night School:  Your Professional Roadmap Clinic

Bravo A

Robin Schauseil, CAE, NACM National

Not everyone can be class president, but everyone CAN attain a credit

professional designation, demonstrating your mastery of critical

knowledge that an employer can depend on when deciding that you are

the best candidate for hire or promotion. Come see how easy it is to

earn yours.

Bravo B

Shop Talk:  Roundtable Sessions on You-Picked-It Topics

Moderated by Carolyn Pavlovsky, CCE, Tyco Valves; Carl Dore' Jr., Dore &

Mahoney Law Group; Patrick Mahoney, Dore' & Mahoney Law Group;

Robert Verhage, StarTex Power; Chris Myers, Credit Alternatives

Hot and new.  Reserved time for issues you want to discuss; issues that

surfaced since the agenda was put together or old issues you need

brainstorming on.  Bring it!

Bravo C

ECON102: Commercial Credit and Risk Management - Trends and Profitability

in the New Economic Environment

Scott Bronstein, Experian

In the changing economic environment, risk managers must continually

reevaluate their strategies and go-to-market plans.  With the constant

desire to drive increasing profitability, it can become challenging to keep

ahead of the tide.  This session will provide an overview of the impact

 that the changing economic environment has had on commercial credit

and risk management.  The session will also cover some emerging trends

 in the commercial credit and risk management space that are helping

organizations continue to drive profitable relationships with new and

existing clients.

5:30 pm – 7:00 pm

Reception Hosted by 2012 All South Host, NACM Nashville

Bravo Foyer

Tuesday, October 25

6:45 am  - 7:30 am

Physical Education - Zumba class with Chenelle

Pool Area

7:30 pm - 1:00 pm

Registration

Bravo Foyer

7:30 am - 1:00 pm

Vendor Displays Open & Continental Breakfast in Exhibit Hall

Bravo Foyer

(Exhibits open until after lunch)

8:30 am

NACM Southwest Metals Industry Credit Group

Vintage

(by invitation only)

9:00 am - 5:00 pm

Credit Boot Camp

Great Room A

Linda Bost, CCE, Cameron Valves & Measurements

A to Z, Soup to Nuts.  Credit basics for those new or nearly new credit.

Covering credit policy, applications, credit reports, collection antitrust &

privacy law, sources and sue of information, credit limits, case studies.

9:00 am - 10:30 am

MORNING SESSIONS

Bravo A

Tips From the Teacher's Lounge:  If You're Not at the Table, You're On the Menu

Carl Dore' Jr., Dore' & Mahoney Law Group

Bankruptcy & creditors committees, hearings & documentation.  Designed to

assure that you understand the how & why of being involved in your

customer's bankruptcy post-petition. Preference collection is a new cottage

industry today…eat or be eaten!

Bravo B

Term Paper Review:  Top 10 Mistakes in Credit Applications and How to Fix Yours

Randall Lindley, Esq., Bell Nunnally & Martin LLP

Oh, the things we see!  An attorney who gets to defend credit applications

and an experienced credit executive who has seen it all will take you through

the tip 10 mistakes they see, from who signs it where to the very information

requested of the applicant.  Bring your own credit application for positive

critique on what's good and what could be better!

Bravo C

Moving to the Head of the Class

Chris Myers, Credit Alternatives

From remedial resume writing for candidates to cutting through plagiarism in

recognizing practiced candidates in interviews, this session will help you

with getting the right people in the right jobs no matter where you currently

rank in your class.

10:30 am - 10:45 am

Break in Exhibit Hall

Bravo Foyer

 
10:45 am - 12:00 pm

Working the Lunchroom:  Tapping Your Network for the Good of Your

Bravo A

Company and Yourself!

Kathleen Quill, CAE, CBA, NACM Houston

Your credit network is worth more than gold; it can help you prevent

missteps and it can save you from losses when you find yourself up a tree.

There are some techniques to making your network work effectively, and

we'll work it in this session.

Bravo C

Research Tools:  Using NACM Website Tools

Robin Schauseil, CAE, NACM National

Crib Sheet! NACM has amazing tools on the national website, but few of us

know who to really use them.  Did you know the Credit Manual, Business

Credit magazine and most textbooks are word-searchable?  Didn't think so!

Great Room B

Get Your Legal Crib Sheet!  Using PACER

Jason Walker & Tracy Galimore, Andrews Myers, PC

The best open source for bankruptcy and lawsuit information is surely the

most confusing and unfriendly to use….unless you understand how.  Join

this real-time, interactive session on finding what you need on PACER and

paying for only what you need.

12:00 pm - 1:15 pm

Lunch

Bravo D

1:30 pm - 5:00 pm

AFTERNOON SESSIONS

1:30 pm - 3:00 pm

Pay Up! New Ways to Get Your Money

Bravo A

Rudet Fountain, United TranzActions & Jim Fisher, Vantiv LLC

The how-do-I-get paid world is changing fast!  Come learn the latest and

greatest in how to get your money fast and pay the least to do it.

Bravo C

The Credit Department:  First Line of Defense

Val Venable, CCE, Ascend Performance Materials; Bruce Nathan, Lowenstein

Sandler PC; Wanda Borges, Borges & Associates, LLC

Beef up your defense and no quarterback sneak will be able to find a hole!

This session outlines multiple ways you can be prepared before you even

have to think about defending yourself.  Culled from the field of experience

and other people's mistakes, you won't want to miss this session.

1:30 pm - 5:00 pm

Don't Get Mad, Get Data!

Great Room B

Credit and Sales Guru Davy Tyburski - CREDITandSALES.com

World renown Credit and Sales Guru Davy Tyburski shows you how to get

heard and keep credit's input on the table in your organization.  Too often

we just give up and stay in our comfortable "second class citizen" seat, but

no more!  You'll be glad you didn't miss this one!

3:30 pm - 5:00 pm

Government Class:  Legal, Regulatory & Legislative Update

Spindletop

Carl Dore' Jr., Dore' & Mahoney Law Group & John Herberger, JD Herberger & Associates

Prompt pay, bankruptcy, 1099s, lien law, removables…where does the list

end on what is being enacted on the legislative and regulatory front that

impacts your company's precious accounts receivable asset and your

business? As time permits, we'll also explore some new legal precedents

that may impact your company's ability to collect what is owed to it.

Bravo A

Join the No-Debate Club:  Implementing Solid In-House Collection Strategies

D. Brent Wells, Esq., Wells & Cuellar, PC

Practical information on why knowing your debtor is critical, key differences

between business and consumer debt, factors in deciding whether to pursue

collection, locating and notifying the debtor, offering solutions to the debtor,

handling denials and extension requests and examples of scenarios you may

face.

Bravo C

The Dean's List of Collections

Moderators: Don Burell, CCE, Schlumberger Oilfield Technology

& Val Venable, CCE, Ascend Performance Materials

Share your best tip or experience; we'll record them all and the one voted

collection valedictorian by the class will win a prize…but we'll all be winners

when we share the tip list after the class!

6:30 pm - 10:00 pm

Closing Party - Halloween Costume Ball!

Bravo A-D

Great networking, games & prizes, professional hypnotist C J Johnson, good food,

costume contest and more!